Privacy Policy

Effective 13 July 2026. WB by TD is a WhatsApp messaging software service operated by The Dhwalin.

Information we collect

We collect account information such as your name and email address, billing and transaction information from our payment providers, and the configuration, contact, message, and campaign data you choose to process through the Service. We also collect limited technical information such as log data, browser type, IP address, and security events.

How we use information

We use information to provide, secure, support, and improve the Service; send transactional notices; process payments; prevent fraud; and comply with law. We do not sell personal information or use message content for advertising.

Your WhatsApp data

You are responsible for obtaining a lawful basis and any required consent before uploading contacts or sending messages. We process subscriber and message data as your service provider and only on your documented instructions, except where law requires otherwise. Meta’s platform terms also apply to WhatsApp data.

Sharing and retention

We share data only with trusted processors needed to operate the Service, including hosting, email, payment, and Meta/WhatsApp providers, or where legally required. We retain data while your account is active and for a reasonable period afterwards for security, legal, accounting, and dispute purposes.

Security and your choices

We use reasonable administrative, technical, and organisational safeguards, but no transmission or storage system is completely secure. You may request access, correction, export, or deletion of account data by contacting us, subject to legal obligations. You can unsubscribe from marketing communications at any time.

Contact and changes

For privacy questions or requests, contact The Dhwalin through the support details in your account. We may update this policy; the effective date above will reflect the latest version.